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Privacy Policy

Version of 13 October 2026

This Privacy Policy may be amended, in particular to reflect changes in legislation and regulations; the updated version is available directly on the ONSSEN website.

1. General Information

Personal data is collected and processed by ONSSEN, a simplified joint-stock company (SAS) with share capital of €10,000, registered with the Trade and Companies Register (RCS) under number 843 311 770, with its registered office at 179 AVENUE CHARLES DE GAULLE, 92200 NEUILLY-SUR-SEINE, France.

Pursuant to French Law No. 78-17 of 6 January 1978 and the General Data Protection Regulation (GDPR), ONSSEN collects personal data notably through forms, by telephone, or via third parties.

ONSSEN's clients and the individuals whose data is collected (hereinafter the “Users”) are covered by this Privacy Policy.

In accordance with applicable national and European regulations, Users have a standing right of access, modification, rectification, and objection with respect to information concerning them.

This right may be exercised by sending an email together with a copy of a valid proof of identity (passport or national identity card) to the address below, for the attention of our external Data Protection Officer:

dpo@onssen.com
Cabinet d’avocats Sadry PORLON
38 Avenue Hoche
75008 PARIS

ONSSEN undertakes to use all means at its disposal to ensure the confidentiality of personal data communicated to it by the User.

ONSSEN may use the personal data communicated to it in order to
send commercial offers that may be of interest to the User, where the User has
consented to this.

ONSSEN undertakes to use all means at its disposal to ensure the confidentiality of personal data communicated to it by the User.

ONSSEN may use the personal data communicated to it in order to send commercial offers that may be of interest to the User, where the User has consented to this.

2. Purposes of Processing

The primary purpose of the data collected by ONSSEN is to send commercial information to professionals regarding ONSSEN's products or services, or those of third parties or partner clients of ONSSEN, provided that such commercial information relates to the business activity of the professionals concerned and that they have not objected to receiving it, in accordance with the requirements set out notably in Article 34-5 of the French Postal and Electronic Communications Code.

In certain cases, in particular where a person is contacted in a professional capacity but chooses to provide personal data in a personal capacity, the data collected by ONSSEN is used to send commercial information to individuals regarding ONSSEN's products or services, or those of third parties or partner clients of ONSSEN, provided that the consumer User concerned has given prior consent, except where the solicitation is not commercial in nature, or where the User has already been solicited and the new solicitation concerns similar products or services.

Beyond this primary purpose of commercial prospecting, Users' personal data may be collected for additional purposes such as sending a newsletter where the User has consented, or managing requests relating to rights under the GDPR.

ONSSEN shall also be authorized to use Personal Data in order to comply with a legal or regulatory obligation.

The data collected on this occasion generally includes:

  • Last and first names
  • Email addresses
  • Registered office addresses
  • Telephone and fax numbers.

In all cases, ONSSEN collects Users' personal data solely for the purposes set out below:

The personal data collected by ONSSEN is collected on the legal basis of the User's consent.

3. Right to Erasure

The User has the right to obtain from the data controller the erasure, as soon as possible, of personal data concerning them, and the data controller is obliged to erase such personal data as soon as possible where it is no longer necessary for the purposes for which it was collected or otherwise processed; by writing to dpo@onssen.com

Furthermore, where the data subject was a minor at the time the data was collected, they may obtain from ONSSEN the erasure, as soon as possible, of data they consider problematic which ONSSEN hosts; by writing to dpo@onssen.com

4. Rights of Deceased Persons

ONSSEN enables individuals to give instructions regarding the storage, erasure, and disclosure of their data after their death by writing to dpo@onssen.com

In this way, a person may be designated to carry out these instructions. Once the individual has passed away, that designated person is entitled to be informed of the instructions and to request their implementation by the relevant data controllers.

In the absence of instructions given by the individual during their lifetime, their heirs, upon providing proof of status (deed of notoriety), may exercise the right of access, provided it is necessary for the settlement of the deceased's estate, and the right to object in order to close the deceased's user accounts and object to the processing of their data.

5. Retention Period and Archiving

Users' data is retained by ONSSEN for the duration of the contractual relationship, and then for up to 3 years after the end of that relationship.

Prospects' data is retained for 3 years from the date of collection or from the prospect's last contact.

Cookie-related data is retained for a period of 13 months from the date of collection.

Information stored on users' devices (e.g. cookies) or any other element used to identify users and enable their traceability is not retained beyond 13 months

New visits do not extend the lifespan of this information. Beyond this period, the data is either deleted or anonymized.

Data used to establish proof of a right or a contract, or retained in order to comply with a legal obligation, may be subject to an intermediate archiving policy for a period not exceeding what is necessary for the purposes for which it is retained, in accordance with applicable provisions (including, but not limited to, those set out in the French Commercial Code, Civil Code, and Consumer Code).

6. Data Transfers Outside the EU

ONSSEN may require human resources, notably for data collection purposes.

The information recorded by ONSSEN is reserved for the use of the relevant departments and may only be disclosed to these recipients, some of whom are located outside the European Union.

These recipients may have access to client files enabling them to carry out the aforementioned tasks entrusted to them by ONSSEN.

The following safeguards have been put in place to ensure an adequate level of protection for personal data:

In order to legitimize this transfer outside the European Union, ONSSEN has implemented safeguards through Standard Contractual Clauses (SCCs).

7. Right to Data Portability

This right allows the User to retrieve the data concerning them processed by ONSSEN, for their own personal use, and to have their personal data transferred to them or to a third party of their choice.

Legal Notice

This legal notice applies to this website, www.onssen.com

Company name: ONSSEN

Registered office: 179 AVENUE CHARLES DE GAULLE, 92200 NEUILLY-SUR-SEINE, France

Phone: +33 1 84 60 52 00

Simplified joint-stock company (SAS) with share capital of €10,000

Trade and Companies Register (RCS): 843 311 770

Publication director: Pedja Ivanovic

contact@onssen.com

Host: OVH

SAS with share capital of €10,069,020

Lille Métropole Trade and Companies Register: 424 761 419 00045

Registered office: 2 rue Kellerman – 59100 Roubaix – France

Phone: +33 9 72 10 10 07

Article 1. Intellectual Property of the Onssen.com Website

All elements of the Onssen.com website(s) (including trademarks, logos, designs, graphics, style guides, icons, structure, and textual content) are the exclusive property of the Company. The word and visual marks (logos) of www.onssen.com are protected under intellectual property rights.

The Company grants the User a personal right of use over all elements of the site, which does not entail any transfer of intellectual property rights. Consequently, any use, copying, reproduction, or distribution by any means whatsoever of these signs and any element of the website, for any other purpose, in particular commercial purposes, is strictly prohibited without the Company's prior written consent and may constitute an act of infringement.

Creating a hyperlink to the entire content of www.onssen.com, or using any other technique to display part of this site on a third-party site, may only be done with the Company's written authorization, and without altering the original information present on the site or its source.

Article 2. Onssen's Liability

Any internet user may report content they consider unlawful by sending an email to contact@onssen.com. Any notification that is incomplete or does not meet the conditions set out in Article 6-I-5 of the French Law for Confidence in the Digital Economy of 21 June 2004 (“LCEN”) shall not be considered valid. Any abusive notification may give rise to the liability of its author and is notably punishable by one year's imprisonment and a fine of €15,000 under Article 6-I-4 of the aforementioned law.

Data published by internet users on the Site and the comments they post are published under their full and entire responsibility. ONSSEN will not carry out any prior moderation or validation of data published by internet users.

The internet user represents that they hold the rights and authorizations necessary to publish this data on the Site. The internet user indemnifies ONSSEN against any action brought against it as a result of the publication of this data on the Site, regardless of the basis for such action. The internet user accordingly undertakes to voluntarily join any proceedings brought against ONSSEN as a result, and to bear all costs, expenses, and charges of any nature incurred by or imposed on ONSSEN as a result, including any legal fees.

In this context, ONSSEN shall benefit from host status for data published by internet users, within the meaning of Article 6-I-2 of the French Law for Confidence in the Digital Economy of 21 June 2004. In accordance with paragraph 3 of the same article, ONSSEN's civil or criminal liability cannot be engaged on account of information published by an internet user, unless, from the moment it became aware of the unlawful activity or information, it failed to act promptly to remove that information or make access to it impossible.

Data published by internet users may be subject to moderation after the fact, without such moderation constituting a fault on the part of ONSSEN or causing harm to internet users. To implement this moderation, any internet user is invited to contact ONSSEN to report abusive content, content contrary to public order or public morals, or content contrary to any other legislative or regulatory provision.